Shipping policy

At Thoroughbred Communications Agency we aim to ship products in 1 to 5 days within the UK for international shipping we aim to ship products within 2-3 weeks.
In some rare instances these shipping times may be longer but we will keep customers up to date
To return your product, you should mail your product to: Thoroughbred Communications Agency, Big Yellow Storage Staples Corner, Unit 1, 1000 North Circular Road, London, NW2 7JP, England

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

At Thoroughbred Communications Agency we pride ourselves on customer service and satisfaction. In the event of any problems or issues we will endeavour to resolve as soon as we possibly can.